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🔒 Privacy & Data Protection

Bij Baji Privacy Policy – How We Protect Your Personal Data in Pakistan

Your privacy matters to us. This policy explains in plain language exactly what data Bij Baji collects from Pakistani members, why we collect it, who we share it with, and what rights you have over your own information.

Last Updated: 1 January 2025 ~14 min read
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Transparent Purpose
We use your data only for the purposes stated in this policy.

Plain-Language Summary
Bij Baji collects your data to run your account, process payments, prevent fraud, and comply with legal obligations. We do not sell your data. You can request access to, correction of, or deletion of your data at any time by contacting support@bijbaji.app. This policy applies to all Bij Baji members and website visitors in Pakistan and internationally.

01About This Policy

This Privacy Policy describes how Bij Baji ("we", "us", "the platform") collects, processes, stores, and shares personal information about you when you use the Bij Baji website at bijbaji.app, including all pages, services, betting products, casino games, fishing games, esports section, and VIP Club features accessible through the platform.

We take data privacy seriously at Bij Baji. This isn't just a legal formality — it's a commitment we make to every Pakistani member who trusts us with their personal information. We've written this policy in plain, straightforward English so that you can actually understand what's happening with your data, not just tick a box and move on.

By registering on Bij Baji, accessing the platform, or placing a bet, you acknowledge that you have read this Privacy Policy and understand how your information is used. This policy should be read alongside Bij Baji's Terms and Conditions and Responsible Gaming Policy.

The data controller responsible for your personal information is Bij Baji. Our contact details for privacy-related enquiries are provided at the end of this policy.

02What Data We Collect

Bij Baji collects personal information in several different ways depending on how you interact with the platform. The categories of data we collect include:

Information You Provide Directly

  • Registration data: Your name, date of birth, phone number, and any username or account identifier you choose when creating your Bij Baji account.
  • Identity verification documents (KYC): Copies of your CNIC (Computerised National Identity Card), passport, or other government-issued ID submitted for age and identity verification purposes.
  • Payment information: Details provided when making deposits or withdrawals via Easypaisa, JazzCash, NayaPay, SadaPay, IBFT bank transfer, or Visa/Mastercard — including account identifiers and transaction references. Bij Baji does not store full card numbers; payment card processing is handled directly by our certified payment processors.
  • Support communications: Any messages, emails, or chat transcripts shared with Bij Baji's customer support team.
  • Responsible gaming submissions: Information provided when you request deposit limits, self-exclusion, or other responsible gaming tools on Bij Baji.

Information Collected Automatically

  • Device and browser data: Your device type, operating system, browser version, screen resolution, and language settings.
  • IP address and approximate location: Your IP address, which may be used to infer your approximate geographic location.
  • Betting and gaming activity: Complete records of all bets placed, markets accessed, odds accepted, games played, session durations, deposit and withdrawal history, and account balance changes on Bij Baji.
  • Navigation data: Pages visited on bijbaji.app, time spent on each page, links clicked, and referring URLs.
  • Cookies and similar technologies: See Section 7 for full cookie details.
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03How We Use Your Data

Bij Baji uses your personal data only for specific, defined purposes. We do not use your data in ways that are incompatible with these purposes without obtaining your consent first. The table below summarises our primary data uses:

Purpose Data Used Legal Basis
Creating and managing your Bij Baji accountRegistration data, contact detailsContract performance
Processing deposits and withdrawals in PKRPayment info, account dataContract performance
Identity verification (KYC/AML compliance)CNIC / passport copy, addressLegal obligation
Settling bets and recording gaming activityBetting & game historyContract performance
Fraud prevention and security monitoringDevice data, IP, activity logsLegitimate interest
Responsible gaming monitoring and interventionActivity patterns, limits setLegal obligation / legitimate interest
Customer support and dispute resolutionCommunications, account historyContract performance / legitimate interest
Platform improvement and analyticsNavigation data, aggregated usageLegitimate interest
Sending promotional communications (if opted in)Contact details, preferencesConsent
Regulatory reporting and legal complianceAll categories as requiredLegal obligation

04Legal Basis for Processing

Bij Baji processes your personal data on the following legal bases, consistent with applicable data protection principles:

  • Contract performance: Most core processing — running your account, accepting bets, processing payments — is necessary to fulfil our contract with you as a Bij Baji member.
  • Legal obligation: Identity verification, anti-money laundering checks, and certain record-keeping requirements are legally mandated and we must process data to comply with them.
  • Legitimate interests: Fraud prevention, platform security, responsible gaming monitoring, and internal analytics serve legitimate interests of Bij Baji and our members, provided these interests do not override your fundamental privacy rights.
  • Consent: Where we rely on consent — primarily for direct marketing communications — you can withdraw that consent at any time without affecting the lawfulness of any processing that took place before withdrawal.

05Who We Share Your Data With

Bij Baji does not sell your personal data. We do not share your data with advertisers, data brokers, or any commercial third parties for their own marketing purposes. We share data with third parties only in the following limited circumstances:

Payment Processors

To process your deposits and withdrawals in PKR, Bij Baji shares necessary payment information with our partner payment processors — including Easypaisa, JazzCash, NayaPay, SadaPay, and banking IBFT providers. These processors are contractually bound to handle your data securely and to use it only for payment execution purposes.

Identity Verification Providers

Bij Baji works with certified KYC verification providers who process your identity documents for age and identity confirmation. These providers are required to maintain strict data security standards equivalent to Bij Baji's own requirements and to delete raw document data within defined timeframes after verification is complete.

Technology and Platform Providers

Bij Baji uses third-party technology providers for services including cloud hosting, game software licensing, customer support systems, and analytics. These providers process data only on Bij Baji's instructions and under contractual data processing agreements that protect your privacy.

Legal and Regulatory Authorities

Bij Baji will disclose personal data to law enforcement agencies, regulatory bodies, or courts where we are legally required to do so — for example, in response to a valid court order, an anti-money laundering investigation, or a responsible gaming referral. We will notify you of any such disclosure where legally permitted to do so.

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06Payments and Identity Verification

Given the financial nature of the Bij Baji platform, payments and identity verification require careful data handling. Here's how we approach these specifically.

Payment Data Security

Bij Baji does not store full bank card numbers or full mobile wallet credentials on its own servers. When you make a deposit or withdrawal via Easypaisa, JazzCash, or other supported methods, the transaction is processed securely through the relevant payment provider's own infrastructure. Bij Baji retains transaction references, amounts, timestamps, and statuses for account record-keeping and dispute resolution purposes.

KYC Verification

Identity verification is a legal requirement for operating a responsible online betting platform. When Bij Baji requests your CNIC or other identity documents, those documents are processed by our verified KYC partner and the results — confirmed identity match, age confirmation — are recorded against your account. Raw document images are stored only for as long as legally required and then permanently deleted. Your identity documents are never shared with any party that does not have a direct need to verify your identity for Bij Baji account purposes.

KYC and Your Account
Completing identity verification on Bij Baji is required before your first withdrawal and may be requested at other points during your membership. Failing to complete KYC will restrict your withdrawal ability but will not result in any forfeiture of genuinely won funds — those will be held securely until verification is complete.

07Cookies and Tracking Technologies

Bij Baji uses cookies and similar tracking technologies on bijbaji.app. Cookies are small text files stored in your browser that help the platform remember your preferences, keep you logged in, and understand how the site is being used.

Types of Cookies We Use

  • Strictly necessary cookies: Required for Bij Baji to function. These include session cookies that keep you logged into your account and security tokens that protect against cross-site request forgery. These cannot be disabled without breaking the platform.
  • Functional cookies: Remember your preferences such as language settings, preferred deposit method, and bet slip configuration on Bij Baji.
  • Analytics cookies: Help Bij Baji understand how members use the platform — which pages are most visited, where users drop off in the registration process, and which sports markets get the most engagement. This data is aggregated and anonymised.
  • Responsible gaming cookies: Track session duration and activity patterns to support our responsible gaming monitoring obligations.

Managing Cookies

You can control non-essential cookies through your browser settings. Most browsers allow you to view, block, or delete cookies. Note that disabling strictly necessary cookies will prevent Bij Baji from functioning correctly — you will not be able to remain logged in or place bets without them. Bij Baji does not currently use third-party advertising cookies.

08Data Retention

Bij Baji retains your personal data for as long as is necessary to fulfil the purposes for which it was collected and to comply with our legal obligations. Specific retention periods include:

  • Account data and betting records: Retained for the duration of your Bij Baji membership plus a minimum of 5 years after account closure, in line with financial record-keeping requirements.
  • Identity verification documents: Raw KYC documents are deleted within 90 days of verification completion. Verification results (confirmed/not confirmed, date verified) are retained alongside your account record for the full account retention period.
  • Payment transaction records: Retained for a minimum of 5 years from the transaction date for financial compliance and anti-money laundering reporting purposes.
  • Support communications: Retained for 3 years from the date of the last communication, unless the communication is relevant to an unresolved dispute or legal proceeding.
  • Marketing consent records: Retained for as long as you maintain an active Bij Baji account plus 1 year after account closure, to demonstrate consent history.

When data is no longer required, Bij Baji securely deletes or anonymises it. Anonymised, aggregated data may be retained indefinitely for platform analytics purposes.

09How We Protect Your Data

Bij Baji implements a range of technical and organisational security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction.

  • Encryption in transit: All data transmitted between your device and Bij Baji's servers is encrypted using TLS 1.3 / 256-bit SSL. The padlock icon in your browser confirms this connection.
  • Encryption at rest: Sensitive data stored on Bij Baji servers — including identity verification records and payment references — is encrypted at rest using AES-256.
  • Access controls: Bij Baji employee access to personal data is restricted on a strict need-to-know basis. Access is logged, monitored, and subject to regular review.
  • Two-factor authentication: Available for all Bij Baji member accounts. We strongly recommend enabling 2FA in your account security settings.
  • Fraud detection systems: Automated monitoring systems analyse activity patterns in real time to detect and flag potentially fraudulent or suspicious account behaviour.
  • Security testing: Bij Baji conducts regular penetration testing and security audits of its platform infrastructure.
Your Role in Security
No security system is completely foolproof, and we need your cooperation. Keep your Bij Baji login credentials confidential. Don't share your password with anyone. Use a strong, unique password. Enable two-factor authentication. If you suspect your account has been accessed without your authorisation, contact Bij Baji support immediately at support@bijbaji.app.

10Your Data Rights

As a Bij Baji member, you have several rights regarding your personal data. You can exercise any of these rights by contacting us at support@bijbaji.app. We will respond within 30 days of receiving your request.

11Children's Privacy

Bij Baji is strictly an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. If you are a parent or guardian and believe that a minor has registered on Bij Baji or provided us with personal data, please contact us immediately at support@bijbaji.app. We will investigate promptly and close the account, deleting any associated data, as quickly as possible.

Bij Baji employs age verification controls at registration and through our KYC process precisely to prevent underage access to the platform. We take this obligation seriously and invest continuously in improving our underage detection capabilities.

12Marketing Communications

Bij Baji will only send you promotional communications — including bonus offers, special event promotions, and VIP Club updates — if you have opted in to receive them. You can opt in during registration or at any time through your Bij Baji account settings.

You can opt out of marketing communications at any time by:

  • Clicking the unsubscribe link in any Bij Baji marketing email.
  • Updating your communication preferences in your Bij Baji account settings under "Notifications".
  • Contacting Bij Baji support at support@bijbaji.app and requesting removal from the marketing list.

Opting out of marketing communications does not affect your ability to receive transactional messages — such as deposit confirmations, withdrawal notifications, account security alerts, and important policy updates. These communications are necessary for the operation of your Bij Baji account and cannot be disabled while your account is active.

13Third-Party Links

The Bij Baji platform may contain links to third-party services or information resources. These links are provided for your convenience and information only. Bij Baji does not control the content, privacy practices, or data handling of any third-party website. When you follow a link from Bij Baji to an external site, this Privacy Policy no longer applies. We encourage you to review the privacy policy of any external site you visit.

14Changes to This Privacy Policy

Bij Baji may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make material changes, we will notify registered members via email and/or a prominent notice on the Bij Baji platform at least 7 days before the changes take effect.

The current version of this Privacy Policy is always available at bijbaji.app/privacy-policy and is dated at the top of the page. We recommend checking this page periodically. Your continued use of Bij Baji following any update constitutes your acknowledgement of the revised policy.

15Contact Us About Privacy

If you have any questions about this Privacy Policy, want to exercise any of your data rights, or have a concern about how Bij Baji has handled your personal information, please get in touch:

Email: support@bijbaji.app
Live Chat: Available 24/7 on every page of bijbaji.app — look for the chat icon in the corner.

Bij Baji will acknowledge your privacy request within 5 business days and provide a substantive response within 30 days. For complex requests we may require additional time, in which case we will inform you of the extended timeline and reasons for it.


Your Data Rights at Bij Baji

These are the rights you hold over your personal data — and how to exercise them.

Right of Access

Request a copy of all personal data Bij Baji holds about you at any time.

Right to Rectify

Correct inaccurate or incomplete personal data on your Bij Baji account.

Right to Erasure

Request deletion of your data where Bij Baji no longer has a legal basis to retain it.

Right to Restrict

Ask Bij Baji to limit how your data is used while a dispute or query is being resolved.

Data Portability

Receive your Bij Baji data in a structured, machine-readable format for transfer.

Right to Object

Object to Bij Baji processing your data based on legitimate interests or for direct marketing.

To exercise any of these rights, email support@bijbaji.app with your request and account details. We respond within 30 days.

Privacy Built Into the Bij Baji Platform

How our technical design and operational policies protect your privacy every day.

End-to-End Encryption

Every connection to Bij Baji is protected by TLS 1.3 encryption. Sensitive data stored on our servers uses AES-256 encryption at rest. Your information is protected whether it's moving or sitting still.

Minimal Data Collection

Bij Baji collects only the data it genuinely needs. We don't ask for information we don't use, and we don't retain data beyond the periods required for compliance and platform operation.

Secure PKR Payments

Payment data for Easypaisa, JazzCash, and other methods is handled by certified payment processors. Bij Baji never stores complete card numbers or full mobile wallet credentials on its own systems.

KYC With Dignity

Identity documents submitted to Bij Baji for verification are processed by certified KYC partners and raw images deleted within 90 days of verification. We treat your ID documents with the seriousness they deserve.

No Advertising Profiles

Bij Baji does not build advertising profiles or share your data with ad networks. The only marketing you'll receive from us is Bij Baji's own promotions — and only if you've opted in to receive them.

Responsible Gaming Data

Information related to your responsible gaming settings — limits, exclusions, session data — is handled with the highest level of sensitivity within Bij Baji and is never used for commercial profiling.


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Register free today and experience cricket betting, live sports markets, casino games, and fishing games — all in PKR, all with the knowledge that your personal data is handled with genuine care and transparency.

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